Contact Centre Operations Apprenticeships

Contact Centres are a fast growing and exiting part of the business landscape today with customer advisors being a vital part of the delivery of many organisations day to day services.

What can we offer?

  • A training programme that give you the skills that companies need
  • One to one support in the classroom and workplace to ensure you reach your potential
  • Additional qualifications including technical certificates and functional skills

Who could you work for?

We have placed Apprentices with hundreds of employers across Greater Manchester including Uirtuti and Search Marketing.

What will you do?

Our Contact Centre Apprentices:

  • Provide advice to potential customers
  • Make sales
  • Account manage individuals and companies
  • Use a range of IT systems

Vacancies

Customer Service Apprentice | Manchester | £7800

An exciting opportunity has arisen within a growing company in Manchester city centre who are looking for a customer service apprentice to join their fast-growing team. You will process orders, manage client accounts and give quotes to customers.

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Customer Service Apprentice | Warrington | £12000

Tata Consultancy Services are looking for an apprentice to manage inbound telephone calls from clients. These enquiries may include account queries, escalated customer complaints, account payments and any other general enquiries.

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Customer Care Apprentice | Manchester | £16394

Could you be a future Chief Executive? Manchester City Council have a number of exciting apprentice opportunities available in their business administration teams. As well as completing a relevant apprenticeship qualification you will be provided wit

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