Contact Centre Operations Apprenticeships

Contact Centres are a fast growing and exiting part of the business landscape today with customer advisors being a vital part of the delivery of many organisations day to day services.

What can we offer?

  • A training programme that give you the skills that companies need
  • One to one support in the classroom and workplace to ensure you reach your potential
  • Additional qualifications including technical certificates and functional skills

Who could you work for?

We have placed Apprentices with hundreds of employers across Greater Manchester including Uirtuti and Search Marketing.

What will you do?

Our Contact Centre Apprentices:

  • Provide advice to potential customers
  • Make sales
  • Account manage individuals and companies
  • Use a range of IT systems