Insurance Claims Associate Apprentice
Reference No: 29936

Vacancy Filled

Lockton Companies
City and County of the City of London

About this opportunity

Lockton are currently recruiting for an Apprentice Insurance Claims Associate to join the claims team, specialising in transportation claims. There will be full training and support, working towards a fully funded professional qualification.

Initially the role will be largely processing-focussed for you to fully learn the business. There is excellent ongoing scope to develop claims handling skills and responsibilities including:

•Administering the claims process and providing and effective service to clients
•Efficient processing of claims
•Escalation of claims and identification/escalation of policy issues where required
•Assisting with the audit of claims statistics
Some of the key skills you will need to demonstrate in the role include:
•Time management
•Building and maintaining relationships with clients, insurers and other Lockton associates
•Professional and tactful negotiation skills to achieve objectives
•Ability to prepare and interpret claims data

Lockton is the largest privately owned global insurance broker in the world, with an excellent record of growth over the over the last few years.
This is a fantastic opportunity to join a market leading broker and start your career in a specialist area of insurance.

What you could go on to do:
There will be full training and support, which will aid the successful claims associate in working towards a fully funded professional qualification either in business administration, or in a subject that caters more specifically towards a career in insurance.

How you will be supported:
Full training and support will be provided by our expert training and assessment staff at The Growth Company.

What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within a week.

What you should have to apply

Solid educational background, with good A-Level qualifications in essay based or analytical subjects
Minimum 2 A Levels grade C and above or equivalent

Personal Qualities

This role would suit someone looking to start their career in insurance or someone who has built the basics of administration experience and would like their next role in this area. As remuneration, Lockton promotes a culture of recognition and reward and along with a competitive salary, you will also be party to a benefits package including pension, private medical insurance, an interest free season ticket loan and other lifestyle benefits.


A desire to work within the insurance sector, with an interest to gain an understanding of the claims process in particular

Good interpersonal skills and be able to communicate effectively and professionally both verbally and in writing

An ability and attitude to support the wider claims team in reaching and exceeding team objectives

An ability to develop insurance knowledge through formal and informal learning

An ability to manage time, prioritise and ensure that deadlines are met without compromising quality

A good understanding of the MS Office suite, including Outlook and Excel