Customer Service Apprentice

About this opportunity

This is a fantastic opportunity to join a new and rapidly expanding business that is looking to grow over the next 12 months. The role will be fast paced and exciting, based in their modern offices in Salford near tram stops and bus links.

A normal day would include:
•Supporting the office staff and management with day to day tasks and the running of the business
•Answering customer enquires – via emails, live chat and telephone calls – being the first point of contact for many customers
•Ensuring all paperwork, databases and systems are kept up to date and maintained
•Recommending products and services to customers based on their needs
•Guiding customers through finance applications and supporting them
•Meeting and greeting guests and visitors
•Working across the business to support all teams within the company

iiPPY has modern offices based in Salford. With a relaxed but efficient working environment, iiPPY will allow the right person to grow and thrive within a successful organisation.

What you could go on to do:
Successful completion of the apprenticeship may lead to full time employment and the opportunity to grow and develop within the business. They’re looking for someone to grow with them as they! They want someone who wants a career and at iiPPY they will support you to achieve your career goals.

How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What you should have to apply

GCSE maths and English A-C/4-9

Personal Qualities

• Personable
• Confident
• Not afraid to answer the phone
• Great attitude to day to day tasks
• Reliable
• Great interpersonal skills

Skills

• Great communication skills
• Good telephone manner and well spoken – confident on phone
• Hardworking
• Well organised
• Eager to learn and able to work under own initiative
• Good computer skills and some knowledge of Microsoft Office packages