Business Administration Apprentice

About this opportunity

This is a great business administration apprenticeship opportunity with CASA Ltd. The role will be varied and include task such as reception duties, setting up meeting rooms, ordering products.

A normal day would include:
• Providing reception services including meeting and welcoming visitors to the office, answering the telephone, receiving information requests by email
• Dealing with routine enquiries in a friendly and helpful way
• Directing calls to the appropriate staff or taking messages and passing them on efficiently and accurately
• Assisting with the maintenance of office equipment including photocopiers and arrange for service engineers to deal with problems
• Ordering stationery
• Ordering office supplies
• Setting up meeting rooms and function rooms with equipment and refreshments and order tea and coffee supplies as required
• Handling incoming and outgoing mail including franking the post, signing for and distributing parcels, deliveries and arranging express and recorded deliveries
• Monitoring the whereabouts of site-based staff using the weekly locator
• Updating the complaints and compliments spreadsheet
• Updating spreadsheets and reports
• Assisting HR with providing references for previous employers
• Assisting HR with the advertising of new job roles within our care home portfolio
• Compiling service user packs and communication packs
• Complete service user and staff satisfaction surveys
• Verifying staff wages

The role will start as a traineeship and then develop into an Apprenticeship opportunity after 6 weeks.
What you could go on to do:
Good career progression opportunities for the right person. Possible progression to go onto do Level 3 depending on the candidate.

How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on to see how you would get there and how long it would take.

What you should have to apply

• Good IT skills (Microsoft Office and Outlook) although full training will be provided
• GCSE grades at A – C/4-9 or equivalent

Personal Qualities

• Polite, friendly, cheerful outgoing personality with a commitment to helping people and providing service with a smile
• Lively and enthusiastic and keen to learn new skills, gain hands on experience and achieve formal qualifications
• Reliable and conscientious

Skills

• First rate communication skills a good command of spoken English and excellent telephone manner
• Able to get on well with a wide range of people
• Able to use own initiative and work as part of a team
• Ability to prioritise
• Ability to accurately record information and pass on messages