Customer Services Apprentice
About this opportunity
This is a great opportunity for someone looking to start their career with a fantastic organisation. You will join as a Customer Service Apprentice but the scope within this role is huge and it is a fantastic time to join the company.
A normal day would include:
Due to our continued success, we are now looking to recruit a hardworking and enthusiastic Inbound Customer Service Representative – who will be focused on providing an excellent, friendly and professional service to Infinitel’s customers.
We are now offering a dedicated 12 – 15 month Customer Service Practitioner Level 2 apprenticeship scheme to introduce new talent into the business with a view to learn, progress and launch their career.
Daily Duties Include:
• Providing a high standard of professional customer service to all Infinitel’s customers
• Answering incoming phone calls in a timely manner
• Dealing quickly and efficiently with customers’ enquiries
• Daily administrative duties
What you could go on to do
There are fantastic career progression opportunities available for the right person
How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be
How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.
What you should have to apply
• GCSE Maths and English A-C/9-4
Personal Qualities
• Good communicator
• Good at dealing with clients of all ages
• Willingness to listen and learn
• Good telephone and email manner
Skills
• Must be confident and friendly
• Must have clear legible handwriting
• Must be good at building confidence with the customers
• Smart in appearance
• Good time keeping
• Good IT skills
• Be able to work as part of a team and also on own initiative
• Honest
Location
Customer Service Apprentice
A fantastic opportunity is available at Rye Motors. The customer service apprentice will be a first point of contact for customers, providing them with updates as required and ensuring a positive experience at all times.
Customer Service Apprentice
A Customer Service apprentice is needed to join the team to support with offering communications to external customers both existing and new, along with supporting the work of colleagues.
Customer Service Apprentice
A fantastic role acting as the initial point of contact for customers both by phone and in person. You will maintaining an excellent service level to ensure a positive experience for all customers.
