Apprentice Business Support Administrator

About this opportunity

An excellent opportunity has arisen for an Apprentice Business Support Administrator to join KeolisAmey Metrolink as part of the Business Support team.

A normal day would include:

An office based role, you will become an integral part of the Business Support team supporting them in dealing with the administration of multiple processes. Key responsibilities within the role could include:

• Greeting guests and signing them into the business at either our Trafford or Queens Road depots
• Filing/photocopying
• Answering phones and dealing with queries, re-directing calls to the appropriate business area or person
• Stationary orders
• Issuing Parking badges and monitoring that people are following the policy
• Picking up, delivering and sending out post
• Creating and issuing ID badges
• Comms support (Putting up Posters around the depots)

You will also be:
• Learning and developing Skills in areas related to business administration
• Your continuous aim will be to develop your skills and knowledge throughout your apprenticeship.
• The ability to work safely and effectively in a time constrained environment is an essential requirement of the apprenticeship.
• Successful applicants progressing to the later stages of the selection process will have the opportunity to discuss the potential work they can get involved in with members of the Business Support team.
• Working correctly at all times to the company Environmental, ISO quality and H&S procedures.
• Producing and maintaining accurate records in accordance with role requirements.
• Demonstrating continual commitment to develop your skills and knowledge throughout your apprenticeship

What you could go on to do
This role is initially focussed on providing the administrative support to the Business Support team, but could lead into business administration roles within the business in other teams.

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

What you should have to apply

• The successful candidate will have achieved GCSE minimum Grade C (4) in Maths, English, Science, I.T.

Personal Qualities

• A presentable young person with a desire to learn new skills.
• Willingness to work in a learning environment
• Good interpersonal/ team working skills
• Dependable/ good timekeeping
• Positive, adaptable and flexible attitude to work and personal development.
• Mature approach and understanding of the work environment
• Able to follow processes

Skills

• Ability to work in a logical organised manner.
• People focussed.
• Basic understanding of Microsoft office packages and a keenness to develop these skills further throughout the Apprenticeship
• Good Communicator – verbal and written (emphasis on reports and documentation)
• Ability to work effectively, efficiently and safely to schedules and deadlines