In this role you will be expected to contribute to accurate records, effective client administration and continuous improvement in day-to-day processes.
A normal day would include
• Answer inbound calls and responding to emails
• Support the management of all inbound and outbound post, identifying priority for allocation to team
• General office administrative tasks including scanning and filing, monthly fee notes, inputting directors time sheets
• Reception and switchboard duties covering lunchtime and all day on Wednesday
• Banking – as and when required
• Book meeting rooms when required
• Maintaining spreadsheets to record different data sets and records
• Work alongside our COO & Business Support Team to gain valuable first-hand
• Develop an understanding of the production of business process flows and standard
• operating procedures
• Development and maintenance of our CRM system, including data entry
How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role. Opportunities to learn from other members of the customer service department.
What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be
How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.
GCSE Maths and English A*-C/9-4
Motivated
Enthusiastic
Organised
Reliable
Eager to learn
A positive attitude
Willingness to support colleagues
Attention to detail
Communication
Organisation
Teamwork
Confidentiality
Learning mindset
Initiative
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