Apprentice Technical Support Engineer
Reference No: 29448

Not Available

Heatrod Elements Ltd
Swinton North
M28 2DP

About this opportunity

An Engineering based role, learning to become a uniquely skilled Engineer gaining extensive practical and theoretical technical knowledge across the complete range of commercial and manufacturing engineering processes for all company products.

A normal day would include

The role is to provide technical support to commercial and manufacturing activities across the site. Developing working knowledge of all site technical processes and systems.

The role has significant office based elements, but will involve close liaison with shop floor manufacturing and customers. Initial training will be in all areas of the business to give you an all round capability and knowledge of how the business works.

Learning to produce Engineering Drawings using the CAD system.

Develop your skills to understand and interpret a wide range of technical specifications and drawings. This will lead to you becoming competent in the production of technical drawings and documentation for shop floor manufacture and customer quotations and approval.

Your aim will be to become fully competent to provide Technical Support for any site or customer support requests as a full member of the Technical Team

Working correctly at all times to the company Environmental, ISO quality and H&S procedures.

Producing and maintaining accurate records in accordance with role requirements.

Demonstrating continual commitment to develop your skills and knowledge throughout your apprenticeship.

What you could go on to do

Progress to higher level qualifications within the industry in the longer term. The company are looking for people who want to learn, grow and thrive in the organisation.

How you will be supported

Full support will be provided by our Skilled Engineering Assessors and trainers at The Skills Company.

What will happen next

New applicants to The Skills Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any other information you need
• Any Assessments you need to complete
• What the next steps will be

How you could get there
If you would be catching public transport for this role, visit the Journey Planner on to see how you would get there and how long it would take.

What you should have to apply

The successful candidate will have achieved GCSE minimum Grade C in Maths, English and Science. Good I.T. skills with GCSE Grade C or equivalent level of achievement is also required. Knowledge and Experience of CAD Packages would be an advantage.

Personal Qualities

A presentable young person with a desire to learn new skills
Willingness to work in a hands on engineering role
Good interpersonal/ team working skills
Dependable/ good timekeeping
Positive, adaptable and flexible attitude to work and personal development


Ability to work in a logical organised manner
Committed to a career in Engineering
Be able to produce engineering drawings in an accurate manner
Good Communicator – verbal and written (emphasis on reports and documentation)
Able to work safely in the Workshop
Able to interpret drawings and technical information
Ability to work effectively, efficiently and safely to schedules and deadlines