Business Administration Apprenticeship

About this opportunity

Wardle Trust are looking for an admin apprentice to provide reception and administrative support within the academy. Working mostly within the reception area of school, you will be the first point of contact with visitors to the school.

A normal day would include:
• Undertaking reception duties, answering routine telephone, face-to-face enquiries and signing in visitors
• Assisting with pupil first aid and welfare, looking after sick pupils, liaising with parents, staff et
• Arranging visits by school nurse, photographer etc
• Providing routine clerical support e.g. photocopying, filing, faxing, emailing, completing routine forms
• Maintaining manual and computerised records/ management information systems
• Typing, word processing and other IT based tasks
• Sorting and distributing mail
• Undertaking routine administration e.g. registers/school meals register
• Undertaking routine financial administration e.g. collect and record dinner money
• Following policies and procedures relating to child protection, security, confidentiality and data protection
• Adhering to school health and safety policy including risk assessment and safety systems and the school policy on equality and diversity

What you could go on to do:
Possible progression within the company or onto the next level apprenticeship.

How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role. Full in-house training provided for the role requirements.

What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What you should have to apply

GCSE maths and English A-C/4-9

Personal Qualities

• Excellent communication skills and ability to deliver effective customer service over the telephone
• Professional appearance and manner, with the ability to promote a positive ethos in school
• Able to build and maintain effective working relationships with pupils, colleagues, parents and visitors

Skills

• Able to develop knowledge of the role and the requirements needed to be effective
• Basic knowledge of the work of a school and ability to work effectively within a team, understanding roles and responsibilities
• Able to follow instructions and work within policies and procedures without direct supervision
• Able to organise own workload and prioritise tasks/ solve problems within a busy environment
• Able to use office equipment e.g. photocopier
• Organised and able to manage workloads effectively
• Keen to continually learn, develop and extend own working practices and willing to attend training
• Understanding of the importance of safeguarding/ child protection when working in a school setting
• Knowledge of data protection and the importance of maintaining confidential information