Apprentice IT Support Assistant

About this opportunity

Bolton St Catherine’s Academy are looking for an IT support sssistant as part of the school support workforce. This is a fantastic opportunity to kick start your career, gaining a valuable qualification in technical IT support.

A normal day might include
• Acting as a role model and demonstrating positive personal qualities in all you do in line with the academy’s ethos
? Providing technical support and advice to students and teaching staff
? Performing routine ICT tasks
? Managing small projects
? Facilitating the smooth running of the network by undertaking reasonable tasks as required, including some administrative tasks
? Supporting the school’s internet and email systems
? Supporting the day-to-day running of the curriculum/admin network in collaboration with the facilities manager
? Providing support and maintenance for network hardware and software, including classroom support
? Assisting in undertaking basic site management tasks including moving furniture, equipment and litter picking
? Providing technical support for curriculum and school events
? Supporting staff in the use of ICT equipment
? Reporting faults to the facilities manager as required
? Supporting in-house training as and when required
? Attending meetings as and when required

What you could go on to do:
At the end of your apprenticeship you will achieve the nationally recognised ITQ qualification, as well as valuable work experience, that will provide you with the best chance possible of being offered a full-time role within the school or any organisation requiring IT support. A newly qualified IT technician can earn between £18,000 and £22,000 per year. In time and with experience you could go on to become a network manager.

How you will be supported:
Full training and support will be provided by our expert training and assessment staff at The Growth Company.

What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What you should have to apply

• GCSE grades C/4 or above in maths and English
• Must be IT literate
• Willingness and ability to complete level 3 IT professional pathway apprenticeship
• Willingness to participate in relevant training and development opportunities

Personal Qualities

• Willing to learn new skills
• Proactive attitude to tasks
• Good interpersonal skills
• High expectations of all pupils; respect for their social, cultural, linguistic, religious and ethnic background and a commitment to raising their educational achievements
• Ability to build and maintain successful relationships with pupils, treat them consistently, with respect and consideration and demonstrate concern for their development as learners
• Demonstrate and promote the positive values, attitudes and behaviour they expect from the pupils with whom they work i.e. personal integrity and professionalism, positive attitude, hardworking, resilience, team player, excellent attendance, smart appearance

Skills

• Ability to work effectively within a team environment
• Ability to build effective working relationships with all pupils and colleagues
• Ability to promote a positive ethos and attributes
• Excellent IT skills
• Good personal numeracy and literacy skills
• Interest and passion in understanding how IT works and problem solving