Business Administrator Apprentice

About this opportunity

Great Places Housing Group are seeking an apprentice administrator who will undertake a wide range of administration tasks to support the assets and compliance teams on whilst completing your apprenticeship qualification.

A normal day would include:
• Supporting the administration function across the assets and compliance teams
• Responding to incoming queries by telephone and in person, taking and delivering messages in a timely manner where necessary
• Liaising with internal and external customers and contractors
• Providing admin support to ensure that asset data is inputted into Great Places systems
• Providing admin support to ensure that compliance service and maintenance schedules are managed, and subsequent job reports and data are inputted to Great Places systems
• Assisting in preparing for meetings/printing and collating documents
• Preparing of documents such as letters, reports and spreadsheets, utilising various software packages including Word Excel and PowerPoint.
• Collecting and sorting post
• Gaining an understanding of Social Value, Corporate Social Responsibility and how what we do benefits local communities
• Gathering information on our customers experiences

Working across a number of different business support functions you’ll be building a range of experience. You’ll use your communication and IT skills on a daily basis, assisting administration professionals, attending meetings, analysing data, and being involved in managing and monitoring all Great Places housing stock to ensure we deliver quality, safe homes for our customers. Based primarily in our Didsbury offices you’ll work with team’s right across the organisation. You will be supporting compliance professionals in their field, learning from their experience and from our customers.

What you could go on to do:
This apprenticeship position will provide you with the opportunity to move into a career in a number of areas including asset management, compliance Health and safety support, GDPR and data, risk management, assurance and customer involvement.

How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role. The employer will also provide you with a workplace mentor to support your development within the role as well as lots of additional training and development opportunities and enable you to participate in a range of organisational projects to enhance the skills you develop even further.

What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What you should have to apply

Qualified to minimum GCSE grade C or equivalent in English and maths

Personal Qualities

• Personally positive and highly motivated
• A high level of attention to detail
• The ability to work well during periods of change or uncertainty
• Able to work as part of a team as well as on own initiative
• Professional and value led with integrity, inclusivity and respect for diversity
• Commitment to work in partnership with others for the benefit of Great Places
• Ability to work flexibly and when needed outside normal working hours
• Ambitious with a personal drive to succeed

Skills

• A requirement to meet the key criteria for and undertake training as required under the apprenticeship programme
• Methodical approach to solving queries
• Ability to work on own initiative, but understand level of responsibility within the team
• Ability to interact with a wide range of people
• Ability to prioritise work and manage a number of tasks concurrently
• Ability to complete tasks in an accurate and timely manner when working under pressure
• Good written and verbal communication
• Ability to work effectively with colleagues and other stakeholders to give information/find information/resolve problems
• Organisation and ability to time-manage work load
• Able to deliver a high standard of customer service
• The ability to develop and project a positive image of Great Places through personal, written and oral skills