Administration Apprentice
Reference No: 30536

Vacancy Filled

The University of Manchester
M13 9PT

About this opportunity

The University of Manchester are recruiting an office administrator and customer experience assistant to provide an efficient, effective, friendly and flexible frontline administrative, customer service and support the CPPE quality management team.

A normal day would include
• General clerical support including; word processing, filing, photocopying
• Data inputting and retrieval from IT systems
• Using spreadsheets
• Responding to emails and other correspondence
• Dealing with pharmacy professionals in person, answering telephones, taking messages and live chat service
• Placing requisitions; maintaining stationery and organizing travel
• Assisting with the preparation for meetings e.g. refreshments, room bookings, distribution of papers etc
• Assisting in preparing induction packs for new members of staff
• Assisting with events and diary management/intranet updates
• Attending meetings and taking notes/minutes

The Centre for Pharmacy Postgraduate Education (CPPE) is part of the Division of Pharmacy and Optometry, and provides continuing professional development opportunities for Pharmacy professionals. The department has a number of events throughout the year that you would be expected to attend – see details below:

Mandatory Attendance
National Meeting – Warwick – 14th and 15th October 2018 (all travel and accommodation expenses covered by CPPE)
Away day/Mid-year meeting - Manchester – March 2019

Optional Attendance
CPC Conference – London, 7th -8th June 2019 (all travel and accommodation expenses covered by CPPE)

What you could go on to do:
Lots of progression opportunities for the right person. There is a long-term career available for the right person.

How you will be supported:
Full training and support will be provided by our expert training and assessment staff at The Growth Company.

What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on to see how you would get there and how long it would take.

What you should have to apply

Minimum of 5 GCSE'S grade A-C/4-9 including maths and English preferred

Personal Qualities

• Good timekeeping
• Smart appearance
• Maintenance of confidentiality
• To undertake appropriate training
• Such other duties as may be appropriate to the grade and role of this nature


• Some IT skills (e.g. Word, Excel, PowerPoint, e-mail, internet); although training will be provided as necessary
• Willing to gain experience of effective team working
• The ability to concentrate on your work
• A keenness to learn new skills
• Interest in meeting new people