Customer Service Apprenticeship

About this opportunity

Yumi Nutrition are looking for a new customer service apprentice to join their team. This is a fantastic opportunity to gain a qualification and progress with your career within an ambitious company.

A normal day would include:

•Communicating over the telephone and email customers
•Use excellent customer service continuously
•Organise and report data
•Collating information
•Postal duties
•Fulfilling orders
•Social media management and outreach
•Store and retrieve information

What you could go on to do
Progression with the company and full time employment.

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What you should have to apply

GCSE A-C / 9-4 in Maths and English

Personal Qualities

•Punctual
•Efficient
•Confident
•Be able to use your own initiative
•Ambitious individual who is driven to achieve successful results
•High Level of motivation

Skills

•Ability to make efficient use of resources
•Excellent people skills to be able to adapt to all levels and age groups
•Attention to detail
•Excellent communication skills and telephone manner
•Ability to multi-task
•Basic Numeracy and Literacy skills
•Sound knowledge of Microsoft, Excel packages and Social Media Platforms
•Ability to work independently and as part of a team