Business Administration Apprentice
About this opportunity
Autofinity Assist Ltd are looking for a Business Admin Apprentice. You will be required to talk with clients over phone & email, achieve the highest levels of customer service and to maintain positive relationships
A normal day would include:
• Providing considered advice to clients regarding their incident and likely timescales, whilst at all times realistically managing their expectations.
• Liaising with clients, brokers, solicitors, third parties, insures, body shops, engineers and vehicle rental companies to ensure that services provided are satisfactory and timely.
• Updating the system continuously with all facts and information relative to a given claim.
• Ensuring the client and other interested parties are fully updated.
• Handling, recording and resolving any low-level complaints that do not require escalation.
• Ensuring that all required documentation is gathered at the earliest opportunity to prevent delays.
• Action outstanding cases, being proactive at all times, managing and prioritising own workload.
What you could go on to do
We always look to offer an opportunity to stay on with the organisation at the end of the apprenticeship.
How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be
How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.
What you should have to apply
Minimum of 5 GCSE’s Grades A*-C/9-4 including Maths and English.
Personal Qualities
• Self-motivated
• Great attention to detail
• Reliable and friendly
• A team player approach
• A bias for action is important
Skills
• Computer literate
• Has good customer service skills
• Confident communicator both with customers and internal members
Location
Apprentice Office Administrator
SPL Fire Safety have an amazing opportunity for someone wishing to become a fire safety professional. Initially, the work will entail administrative duties to understand the company CRM system to input data relating to potential and existing clients.
Business Administration Apprentice
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