Digital Support Technician Apprenticeship

You can start this apprenticeship at any time, please contact us for further information.

There are 2 pathways that can be followed:

• Digital Applications Technician helps their organisation and its internal users to maximise the use of digital technologies and adapt to and exploit changes in technology to meet organisation objectives and maximise productivity ensure effective use of digital office technologies, productivity software, digital communications, including collaborative technologies, and digital information systems to achieve objectives

• Digital Service Technician supports the external customers and clients of their organisation through a wide variety of digital channels, to help them access and receive services, to coach and support them in their use of the digital systems; to support them to complete and submit information remotely and to diagnose and resolve their problems in relation to their access to and use of the digital technologies

This is mainly a work based qualification with attendance required half a day per week.

Those completing the Digital Support Technician apprenticeship will be recognised for entry onto the BCS, the Chartered Institute for IT, Register of IT Technicians confirming SFIA level 3 professional competence.

Ideally, you will hold a GCSE grade 4 or above in maths and English or equivalent.

There is no fee for the learner. For information on costs to the employer, please contact us.
T. 0161 233 2656
E. recruitment@gceducationandskills.ac.uk