Operations/Departmental Manager Apprenticeship
An Operations/Departmental Manager is a middle management role which manages teams and/or projects, achieving operational or departmental goals and objectives.
This role can be in all sizes of organisation in the private, public or voluntary sector and will be accountable to a more senior manager, head of department, or small business owner as part of the delivery of the organisation’s strategy.
Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.
Download the brochure here.
You can start this apprenticeship at any time, please contact us for further information.
On this apprenticeship programme you will develop the following knowledge, skills and behaviours:
Organisational Performance – delivering results
- Operational Management
- Project Management
- Finance
Interpersonal Excellence – managing people and developing relationships
- Leading People
- Managing People
- Building Relationships
- Communication
Personal Effectiveness - managing self
- Self-Awareness
- Management of Self
- Decision Making
This is a work-based learning programme which is supported by:
- Tutor-led interactive virtual workshops
- Self-study learning activities
- Completion of CMI approved written assessments
- Completion of a work-based project
- Industry and teaching/coaching experts
- Continuous reflective professional discussions
The underpinning qualification for this apprenticeship standard is the CMI Level 5 Diploma in Management and Leadership.
On successful completion, there is the opportunity to register for full membership with the Chartered Management Institute and/or the Institute of Leadership & Management, to support professional recognition, career development and progression.
The entry requirement for this apprenticeship will be decided by each employer however, it is recommended that you have a GCSE grade 4/C or above in maths and English or level 2 equivalent.
If you do not hold the recommended English and maths qualifications then, you will need to achieve these prior to taking the end-point assessment.
There is no charge to the apprentice. The funding band value for this apprenticeship standard is £7000.
