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Property Maintenance Operative Apprenticeship

The role of a Property Maintenance Operative is to optimise property condition and quality and to ensure the building is kept in a safe working condition.
Level
2
Duration
24 months
Location
Workplace

As a Property Maintenance Operative, you will need to maintain a high level of quality, providing maximum satisfaction to customers, clients, guests and the team.

You will understand the mechanism of buildings including electrical, plumbing, plant, safety systems and equipment. You will provide the first and immediate response to fault finding, whilst maximising quality and ensuring cost-effectiveness and also ensure prevention of major damage that could result in extensive costs and minimise reactive intervention.

When does the course start?

Please get in touch with us to find out when the next course will start.

What does the course cover?

As a Property Maintenance Operative you will use your knowledge and understanding of basic carpentry, electrical, plumbing and decorating to:

  • Understand and demonstrate the importance of Health and Safety in the workplace
  • Comply with organisational safety, policies and procedures and identify hazards and reduce them
  • Consider safety compliance with a diverse sector of client groups
  • Understand and demonstrate the importance of working safely at height
  • Carry out repairs to the fabric of a building, for example repairs to walls, doors, doorframes, skirting boards or plaster damage to internal walls
  • Understand and maintain plumbing and drainage systems, for example repairs to WC systems, leaking taps or water testing and unblocking drains
  • Maintain high levels of water hygiene within a building
  • Understand and maintain electrical distribution, safe repair of electrical installation to legal requirements, for example replacing damaged sockets, plugs, lighting and fuses.
  • Understand and maintain plant, safety systems and equipment
  • Demonstrate and implement energy, environment and sustainable practices
  • Understand and maintain grounds and external fabrication of a building, such as drainage and guttering
  • Understand and demonstrate the safe use of hand tools, for example screwdrivers, power drills, pliers, paper strippers and a variety other tools used in plumbing and carpentry
  • Demonstrate and understand the importance of the control of resources and stock
  • Understand and demonstrate the principles of Planned Preventative Maintenance
  • Understand how to prepare for refurbishment or deep clean of equipment and surfaces
  • Carry out repairs and reactive maintenance
  • Understand the importance of customer service
  • Record and report information accurately either internally or externally

Core Behavioural Attributes

  • Have a flexible attitude
  • Commitment to quality and excellence
  • Ability to perform under pressure
  • Persists in the face of adversity
  • Thorough approach to work
  • Ownership of work and follow through to a satisfactory conclusion.
  • Client/Customer focus and interaction
  • Able to live the organisations values
  • Ability to create effective working relationships
  • Aptitude for problem solving
  • Ability to comply with company policies and procedures
  • Enthusiasm
  • Ability to control and influence within remit
  • Persuasive influencing skills
  • Shows respect for all stakeholders

Interpersonal Skills

  • Take ownership of situations
  • Work independently and as part of a team
  • Communicates effectively either verbally or in writing
  • Problem-solving approach
  • A drive for efficiency and value for money
  • Communicate effectively at all levels
  • Adaptability
  • Ability to understand limitations within the role
  • A drive for quality and excellence
What will I achieve?

On successful completion, you will achieve a Level 2 Property Maintenance Operative Apprenticeship Standard.

Completing this apprenticeship programme with its transferable skills will enable progression into roles such as a Technical Specialist e.g. Electrical or Plumbing and Supervisory and Management roles e.g. Facilities Management, across a wide range of sectors.

What are the entry requirements?

Individual employers will set their selection criteria.

The apprenticeship standard includes maths and English at Level 1, enabling you to aspire to the next level.

 

Where will I study?

Our Skills Development Tutors will visit you on-site to work with you in line with your employer's needs and expectations.

How much does the course cost?

There is no fee for the learner. For information on costs to the employer, please contact us.

T. 0161 876 3300
E. gmskillcentre@gceducationandskills.ac.uk