Customer Service Apprentice

About this opportunity

Millgate Healthcare Partnership is an all for people healthcare provider serving the community of Denton. We are looking for enthusiastic candidates that want to learn and enhance their skills and grow within our Millgate healthcare partnership.

A normal day would include:
•Liaising with patients, community members, on reception and via phone or email.
•Receive inbound calls from patients who may or may not have been spoken before.
•Contact patients to book an appointments
•Re-take patients details in order to correct any errors that prevent the order from being completed.

We are looking for long term candidates that will stay once the apprenticeship is completed. Full training will be provided on site and a mentor to help day to day customer service tasks.

How you will be supported:
Full training and support will be provided by our expert training and assessment staff at The Skills Company.

What will happen next:
New applicants to The Skills Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What you should have to apply

Minimum Grade “C” GCSE

Personal Qualities

Confident and sociable communicator
Outgoing and participative
Organize and self-discipline
Good sense of humour
Flexible and resilient
Willing to learn

Skills

Good organizational and IT skills
An understanding of Microsoft word and excel in business context