Apprentice Customer Service Administrator

About this opportunity

An exciting new opportunity to work in a busy Sales Office with a friendly team. Covering all aspects of the Customer Service sales role. No direct selling is done over the telephone.

A normal day would include:

• Printing out online/emailed orders
• Taking Customer orders and payments over the telephone.
• Advising Customer on our products when they have queries.
• Dealing with emails relating to product sales
• Marketing our products via social media
• Mail shots
• Any other general administration

What you could go on to do
As you gain more experience and knowledge of our products you will be able to use this to develop your role within the Sales office. Possibly specialising in certain types of products we sell or assisting with bookings for our service engineers and giving Customers more specialised advice.

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What you should have to apply

• GCSE Maths & English grade A*-C/9-4

Personal Qualities

• Well presented
• Punctual
• Confident
• Outgoing

Skills

• Good at communicating
• Confident using a computer
• Willing to work hard as part of a team
• Ability to learn and take direction