Sales Office Customer Service Administrator

About this opportunity

A great opportunity to join a busy company as an administrator. The successful candidate would be the direct point of contact for customers, ensuring all requirements and orders are fulfilled in accordance with our Quality system.

A normal day would include:

• Inputting customer orders and maintaining various spread sheets
• Responsible for dealing with customer queries and complaints
• Maintaining current and prospect customer contact tools with relevant information
• Following up sales enquiries using appropriate methods
• Communicate, liaise and negotiate effectively, both internally and externally
• Produce invoices, Certificates of Analysis / Certificates of Conformity and exchange notes when required

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What you should have to apply

• GCSE Maths & English grade A*-C/9-4

Personal Qualities

• Polite
• Hardworking
• Ambitious
• Willing to learn

Skills

• IT skills
• Organised
• Good with numbers