Academy Administrator

About this opportunity

An exciting opportunity to join the team as our Academy Administrator in our brand-new City Centre Academy.
The successful person will be an excellent communicator, organised and thrive off providing exceptional customer service.

A normal day would include:

• The successful person will be excellent at delivering customer service, organised, a good communicator and enjoy working as part of a team
• Meeting and greeting clients, learners and employers
• Maintaining a clean and inviting reception area and overall professional academy
• Creating and pro-actively monitoring client appointments - by telephone, in person and online
• Answering telephone quickly, warmly and efficiently and signposting to relevant areas of the business
• Welcoming all academy visitors professionally
• Use of Salon Booking system
• Social Media Activity
• Supporting the recruitment of individuals to Evolve Academy programmes
• Attendance Registers for learners
• Contacting employers and learners where necessary
• Updating systems, spreadsheets to ensure smooth day to day operation of Academy
• Managing incoming and outgoing Post
• Ensuring the Academy is fully stocked of all supplies and ensuring these are re-filled daily
• Ensure all areas are always kept tidy
• Ensure laundry is completed daily to ensure students have appropriate PPE to use
• Cashing up and completing necessary administration procedures
• Supporting the senior management team

What you could go on to do
Progress within the organisation

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What you should have to apply

• GCSE Maths & English grade A*-C/9-4

Personal Qualities

• Eager to work
• Can do attitude
• Willing to get stuck into all tasks

Skills

• Excellent communication skills
• Excellent computer literacy including Microsoft office, power-point, email, databases and spreadsheets
• Customer service or retail experience
• Smart and professional appearance
• Flexible approach to working hours including some possible late nights.
• Operating salon appointment and point-of-sale software (training provided)