Apprentice Day Office Customer Service Clerk

About this opportunity

A fantastic opportunity is available at Trilogy Freight in Slough. This is a great role in which to build and develop first rate customer service skills and experience, making a valuable contribution to the team.

A normal day would include:

• Managing freight bookings
• Build and maintain exceptional working relationships with customers & 3rd Party suppliers
• Manage filing systems
• Account Management duties as the role progresses
• Look after the drivers paperwork – ensure it is filed correctly and retrievable when required
• Handle any issues that may arise.
• Dealing with telephone and email enquiries

What you could go on to do
Customer Service Supervisor / Manager

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

What you should have to apply

• GCSE Maths & English grade A*-C/9/4

Personal Qualities

• Team Player, shows Ambition to Grow with Trilogy

Skills

• Excellent organisational skills and the ability to work to strict deadlines
• The ability to prioritise workloads and multi-task
• Good IT Skills
• Fluent in written and spoken English