Customer Service Apprentice

About this opportunity

Nitrotek currently have two exciting Customer Service Apprentice career opportunities available at their Marple-based warehouse location. A fantastic role for a confident, ambitious individual with a passion for sales and providing customer support.

A normal day would include:
In this role, you will be speaking directly to customers through the ticketing system providing aftersales support where needed. You will also be answering the sales line, creating orders for customers and providing them with excellent customer service.

Key Responsibilities:
• Answering our sales line
• Responding to customer sales requests
• Upselling products where possible
• Providing ongoing aftersales support to customers
• Dealing with customers who come to our warehouse directly

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What you should have to apply

• GCSE Maths & English grade A*-C/9-4

Personal Qualities

• Experience with RC hobby-grade models would also be beneficial but not mandatory

Skills

• Organisational skills
• Good level of English spelling and grammar
• Basic knowledge of computers for example: excel, word etc