People Consultant Apprentice

About this opportunity

An exciting role providing administrative support and advice across the full employee life cycle, including resourcing, learning and development, reward, employee relations and other general HR queries relating to people policies and processes.

A normal day would include:

• Employee and manager support: Act as subject matter expert and coach to all employees both within the HR team, and the wider bank in the effective use of our People System, to support and drive self-service approach to people management; ensure that the HR section of the intranet remains current and relevant; facilitate and manage corporate induction sessions to ensure all new employees joining the Bank understand our organisation, structure and obligation
• Resourcing: Supporting managers with recruitment administration; ensuring new starters are added to systems as needed (eg payroll, training database; Oracle), ensuring new starters are on-boarded in a positive manner, and solving any system problems as they arise; managing the internal moves process and creating and extending contracts; creating and extending NDA’s for contractors and managing their onboarding in collaboration with our outsourced recruitment team
• Learning & Development: Allocating and managing appropriate on line training modules to all employees and supporting managers in ensuring their team members complete all regulatory training; supporting the L&D Partner with logistics of training programmes run within the Bank; assisting with activities relating to Wellbeing and Engagement initiatives; managing data production and follow up activities. ; raising invoices on behalf of the L&D partner; playing an integral role in delivering Aldermore’s internal recognition scheme, supporting the administration of the professional study of Aldermore’s employees by fielding applications, raising invoices, and identifying any payroll impact
• Reward: Supporting regular activity through the annual pay and bonus process, including administration around employee benefit, reward schemes and performance management; liaising with our external providers to ensure all plan participation is accurate and records complete and up to date; processing invoices in relation to plan costs; involvement in ad hoc reward based initiatives; ensuring data is accurate and reconciling data on a regular basis
• Payroll administration: Manage pay-related requests from managers and employees to ensure compliance with relevant policies; compile monthly payroll data in the appropriate format and submit to our external payroll provider; carry out detailed and accurate data review and reconciliation to ensure payroll can be calculated accurately; managing and resolving payroll queries as they arise and escalating where necessary
• Data management: Manage all changes to employee data including communication with employees and other parties; ensuring robust data records within Oracle and other data records; carrying out data/file audits in line with Business Assurance requirements; ensure that all changes are accurately imported into payroll and HR systems ensuring data accuracy within MI reporting
• Policy and process support: Managing flow of a high volume of queries into the general mailbox and MyHR phone lines , acting as the first line of HR and responding with timely and accurate information within SLA’s to help employees and managers understand how people policies impact them and how this should be applied; escalating queries where necessary and managing the solution

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What you should have to apply

• 5 GCSE’s A*-C/9-4 including English & Maths

Personal Qualities

• Excellent interpersonal skills with the ability to build relationships with key stakeholders
• Analytical skills – Able to analyse and interpret key facts across a spectrum of data sources, providing stakeholders with clear and concise recommendations and reports
• An enthusiastic and committed approach, whilst remaining flexible and proactive at all times

Skills

• Excellent communication skills, both written and oral with an ability to interact across various business stakeholders
• Able to work fast, accurately and to tight deadlines
• An ability to work well in pressured situations while maintaining a professional attitude
• Administration Skills - Ability to maintain a high degree of accuracy whilst working to tight deadlines and able to adapt in a changing and demanding environment. Ability to manage and organise multiple work streams / tasks simultaneously
• The ability to work unsupervised for extended periods of time, with a high degree of self-motivation / drive