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Customer Service Apprentice

Reference No: 35634
Employer
Safe and Sound
Weekly salary
240.00/week
Location
Tameside
Hours per week
40
Level
Intermediate
Ward
Droylsden East
Postcode
M43 6EG

About this opportunity

Safe and Sound are looking for a customer service apprentice to join their team in Droylsden. Within this role you will also be able to learn a good understanding of fundamentals of marketing, and how this can develop a loyal customer.

Daily duties will involve but are not limited to:

• Dealing with customer face to face, on the telephone and via email
• Supporting customers through the buying process in our showroom, on the phone and via email
• Entering new orders
• Track and file delivery notes for customers products arriving
• Providing updates on live orders
• Support the production of quote documents and collect payments from customers
• Help the wider sales team with any other queries

Progression
Safe and sound offer a wide range of career progression opportunities including further qualifications on completion of the apprenticeship.

For the right candidate, on the completion of the apprenticeship, a full time, permanent position will be available, along with a company car and insurance cover. Assistance is potentially also available to help pass the driving test if this needs to be achieved.

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What you should have to apply

GCSE Maths and English C/4 or above is preferred

Personal Qualities

• Enthusiasm to learn
• Organisation skills
• Passionate
• Punctual

Skills

• Administrative skills
• Communication skills
• Customer care skills
• Excellent telephone manner
• IT skills

Location

Tameside M43 6EG
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