Support customers in self-care and in the safe and effective use of all their medicines, signposting to other professionals when appropriate. This is achieved by providing at all times the highest levels of customer care and service.
A normal day would include:
• Assist in the delivery of a first class pharmaceutical service in line with GPhC guidelines
• Be familiar with the principles of pharmacy regulation and the key areas that need to be considered
• Whilst this is not your core role, you will respond appropriately to patient requests for advice on self-care and the use of their medicines
• Ask questions appropriately using the 2WHAM algorithm before selecting a suitable product referring to the pharmacist or signposting to another professional as appropriate
• Support customers in the safe and appropriate storage of medicines, identifying problems in the taking of their medicines such as interactions, or other factors that might affect their compliance
• Ensure that your product knowledge is up to date and that you ensure the company SOP’s are followed at all times. Where you are unclear of any aspect of your work you will seek appropriate support or training from your supervisor
• Assist in the dispensing of blistered medication, care homes, acute and repeat prescriptions within your competency always working to the agreed company SOP’s and in agreement with the pharmacist on duty
• Support the senior technician and pharmacists on duty in delivering the dispensing service, support for self-care, health promotion and additional locally and nationally commissioned services
How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be
How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.
GCSE Maths & English grade 9-3 / A*-D
Honest
Reliable
Good time keeping
Attention to detail
Methodical
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