Customer Service and Operations Admin Apprentice

About this opportunity

An exciting opportunity at Ergomonkey helping to administer receipting and despatching orders and communicating with customers and suppliers. Ensuring efficiency with an eye for detail and working as part of the team to keep our customers happy.

A normal day would include:

•Opening and preparing the office for visitors.
•Checking for any unidentified products waiting to be shipped/collated for a project install.
•Receipting deliveries – checking for errors, booking goods in on the system and preparing the goods to be delivered.
•Advising clients and giving logistics team detailed paperwork.
•Dealing with customer and supplier enquiries.

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
•More about this vacancy and any others you are suitable for
•Any training you need to complete
•What the next steps will be

How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What you should have to apply

GCSE Maths and English pass (A*-C/9-4)

Personal Qualities

•Honest
•Good timekeeper, with an ability to focus and multitask
•Be able to “think outside the box”
•Must be able to communicate clearly with colleagues, customers and suppliers

Skills

•Reliable
•Enthusiastic with initiative
•Attention to detail
•Desire to do a good job to keep our clients happy