Customer Service Apprentice

About this opportunity

UK Business Supplies Ltd are looking for an enthusiastic candidate who wishes to work in customer service. You will need to be computer literate with a good knowledge of Microsoft Office, particularly Word, Excel, and Outlook.

A normal day would include:

Speaking to customers on the phone trying to assist them with the issue. An order may have been lost or not arrived yet and we would ask that you work through our company processes to assist and the resolve the query.

• Resolve queries made by customers regarding their orders.
• Provide administrative support other office staff.
• Process customer orders.
• File and retrieve information and documents.
• Answering the main line telephone
• Providing cover for other sales staff
• Any other administrative duties as assigned by your line manager

What you could go on to do
Once Apprenticeship is completed a full time position will await within our business.

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What you should have to apply

GCSE Maths & English grade A*-C/9-4

Personal Qualities

Friendly
Polite

Skills

Willing to learn