Pensions Administration Apprentice

About this opportunity

The Pensions Administration Apprentice will be providing pension administration services to clients in line with established procedures and control frameworks, while undertaking a structure learning programme in a friendly and supportive environment.

What you’ll be doing:

• Calculating benefits for members; i.e. leavers, retirements, transfers, deaths
• Maintaining membership records on the administration system
• Dealing with general and technical queries from members, the employer and the trustees by telephone, email and letter
• Supporting in the processing of team workloads, through responding to enquiries, calculating and settling member benefit entitlements, creating and maintaining scheme records and liaising with third parties
• Managing workloads to ensure that agreed service standards or targets are met, escalating any concerns
• Answering inbound telephone and email enquiries, ensuring that appropriate verification checks are undertaken
• Collating periodical client information/reports
• Contributing to scheme event activities or projects
• Developing technical competency by attending technical briefings, understanding benefits structures and using formal scheme documentation

What we are looking for:
• Educated to A Level or equivalent
• Ability to demonstrate strong numeracy skills
• Commitment to completing apprenticeship qualification
• The successful candidate must, by the start of the employment, have permission to work in the UK

We offer:
• Competitive salary
• 25 days holiday plus bank holidays (with option of buying more)
• Generous pension scheme
• Fully supported study program
• Health cash plan (Level 1)
• Additional optional benefits (including holiday purchase, carbon offsetting and tech discounts)
• Social events
• Volunteering opportunities

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What you should have to apply

Educated to A Level or equivalent
Grade 5 or above in GCSE Maths and English or equivalent

Personal Qualities

Commitment to continuous learning
Able to work independently and in a team
Open to receiving feedback to develop
Professional approach when dealing with others
Able to recognise when guidance is needed from others

Skills

Strong numeracy
Analytical and communication skills (both verbal and written)
Relationship building
Workload prioritisation