This office-based role supports the day to day running of the business, including handling calls, preparing quotations, updating systems, and liaising with customers, suppliers and engineers.
Key responsibilities:
• Answering incoming telephone calls and responding to email enquiries professionally
• Logging service calls and supporting engineer call-outs
• Preparing, compiling and issuing customer quotations
• Liaising with customers, suppliers and subcontractors
• Updating company systems and maintaining accurate records
• Filing and general office administration duties
• Supporting scheduling and service co-ordination where required
• Assisting with general day-to-day office operations
• Skills and Experience Required
• Previous administrative or office experience preferred
• Confident telephone manner and strong communications skills
• Good organisational skills with strong attention to detail
• Ability to prioritise workload and manage multiple tasks
• Comfortable working independently and within a small team environment
• Professional, reliable and proactive attitude
• Competent in Microsoft Outlook, Word and Excel
How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be
How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.
GCSE Maths and English A*-C/9-4
Level 2 Business Administration or above
Confident
Approachable
Professional
Reliable
A proactive attitude
Willing to learn and support the wider team
Strong problem-resolving mindset
Able to work in a busy environment
Previous admin or office experience preferred
Competent in Microsoft Outlook, Word and Excel
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