Global Sales and Client Care Advisor

About this opportunity

This is an exciting opportunity to join a fast paced, entrepreneurial fashion brand in Manchester. You will be working closely within the Sales team at Nadine Merabi completing various customer service tasks.

A normal day would include:

• Providing legendary service, helping with all sales queries in a positive and professional manner whilst being a true ambassador for BODA
• Taking sales calls, answering zopim online messages and a answering
• Facebook and Instagram enquiries
• Effectively advising customers on any queries
• Providing payment options for all clients
• Maximizing sales opportunities at all times
• Consistently monitor and follow up with all customers who have nearly completed a sale
• Looking after In-house clients with fittings
• Communicating all complaints and NEXs to GM

What you could go on to do:
There will be possible progression within the company to start a long-term career.

How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:

• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What you should have to apply

GCSE A-C especially maths and English

Personal Qualities

• Excellent customer facing skills
• Passion for working with customers and product
• Confident
• Self-motivated
• Team player
• Very enthusiastic about and dedicated to customer service

Skills

• Highly organized and efficient
• Quick at learning
• Has strong communication skills, written, in person and on the phone
• Interested in fashion and business minded
• Strong work ethic
• Good level of maturity
• A want to succeed
• Motivated
• Reliable