IT Apprentice

About this opportunity

Our vision is to be the UK’s number one provider of essential workplace products and services for small businesses. We value helpfulness, reliability and innovation within our employee base, and believe in giving everyone the freedom to do what they

A normal day would include:

Provide 1st line technical support for all network connected hardware and software issues.

Ensure network availability to all system users and perform necessary maintenance. Install, configure, and support Direct365 hardware and software on the network.

Setup new starters with hardware, software and access to the correct software for the roles.

Maintaining the technical aspects of the databases (closely working with the data administrator).

To help produce and maintain IT statistics, reports, checklists and other
documentation as necessary

To help maintain appropriate stock levels of computer consumables and
accessories and to raise purchase orders as necessary ensuring that value for money
is obtained.

To proactively implement company policies and procedures.

What you could go on to do
To continue your career with us

Full time IT technician role available

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next

New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What you should have to apply

2 GCSE A-C especially Maths and English.
1 GCSE A-C in IT desirable

Personal Qualities

- Enthusiastic
- Passionate about IT.
- Good communication skills
- Good problem solver

Skills

An understanding of
?IT systems and various applications
?Basic Networking and IP Addresses
?Microsoft Office applications
?Basic Programming theory (regardless of language)
?Database structures