Customer Service Specialist Apprentice

About this opportunity

This is an exciting opportunity for a sales professional with a passion for financial technology and a desire to help businesses thrive in the digital economy.

A normal day would include:

• Identify and prospect potential clients to promote our merchant services
• Consult with business owners to understand their payment processing needs and challenges
• Present and articulate the benefits of our payment solutions, emphasizing security and efficiency
• Collaborate with the technical team to ensure seamless integration of payment processing systems
• Develop and maintain strong relationships with clients to foster long-term partnerships
• Stay informed about industry trends, competitor activities, and emerging technologies
• Achieve and exceed sales targets through effective sales strategies and relationship building

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What you should have to apply

• GCSE Maths and English A*-C/9-4

Personal Qualities

• Confident
• Chatty
• Willingness to learn
• Hard working

Skills

• Previous experience in merchant services sales or a related field is preferred but not essential as full training will be provided
• Familiarity with point-of-sale (POS) systems and payment processing technologies
• Proven track record in sales, preferably in the merchant services or financial technology sector
• Thorough understanding of payment processing technologies and merchant services
• Exceptional communication and negotiation skills
• Ability to work both independently and collaboratively in a team environment
• Goal-oriented with a demonstrated ability to meet and exceed sales targets
• Proficient in Microsoft Office suite