Customer Service Apprentice
About this opportunity
An exciting opportunity has arisen within a growing company in Manchester city centre who are looking for a customer service apprentice to join their fast-growing team. You will process orders, manage client accounts and give quotes to customers.
A normal day would include:
• Assisting the customer service team
• Emailing clients
• Doing quotes
• Discussing design briefs with your clients and communicating with the studio team
• Calling existing clients and managing accounts
• Developing and maintaining relationships
• Negotiating price structures and calculating rates
• Speaking to customers on the telephone
• Working with spreadsheets (Excel), Outlook, and other internal systems
Opal Management is a marketing design and print company specialising in online print services. The successful appicant will be paid a weekly wage of £150-£200 plus bonus and commission.
What you could go on to do:
You could progress onto becoming a senior account manager or office manager.
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role. Full in-house training will be provided for the role requirements.
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.
What you should have to apply
GCSE maths and English A-C/4-9
Personal Qualities
• Positive attitude
• Dedicated and ambitious
• The ability to communicate effectively at all levels is essential
Skills
• Excellent verbal communication skills particularly on the phone
• Ability to use Microsoft Office
• Confident in spoken and written English
• Ability to focus on the task in hand, with or without supervision
• Ability to meet deadlines and work accurately, under pressure if necessary
• Ability to take and follow instructions from the management team
• High standards of customer service
Location
Customer Service Apprentice
DB Couriers have a vacancy for a Customer Service apprentice to join thier team to support thebusiness in offering communications to external customers both existing and new, along with supporting the work of internal employees.
Customer Service Apprentice
A fantastic role acting as the initial point of contact for customers both by phone and in person. You will maintaining an excellent service level to ensure a positive experience for all customers.
Customer Service Apprentice
A fantastic role acting as the initial point of contact for customers both by phone and in person. You will maintaining an excellent service level to ensure a positive experience for all customers.
