HR Apprentice

About this opportunity

A local Housing Association are looking for a keen HR Apprentice to act in a support role for the wider HR team, by providing an efficient and streamlined HR administration service covering all aspects of the employee lifecycle.

A normal day would include:

HR Systems Administration
• Ensure the HR system is updated and information is inputted accurately and in line with agreed processes and procedures.
• Respond to and resolve queries relating to the HR system.
• Ensure the HR system work flows are up to date and fully utilised.
• Ensure that the HR system is used to its full capacity by developing new work flows, producing reports and developing new screens.

Administration
• Ensure that all people related administration is accurate and up-to-date.
• Develop and improve existing people processes; to use technology to drive efficiencies in how people administration and processes are managed.
• Manage purchase orders and invoices in a timely and accurate manner.
• Manage the ‘Human Resources’ email box and act as the first point of contact for the team, escalating issues to the People and OD Advisor as required.
• Provide guidance and support on people administrative matters to colleagues.
• Ensure all people records are maintained and updated in accordance with Data Protection legislation.

Coordination
• Support the wider team with effective administration.
• Liaise with managers to collate, provide and maintain records, ensuring the HR system is up to date.
• Support the team with redeveloping the People & OD intranet pages (in Sharepoint), maintaining the pages so that they are always up to date.
• Support recruiting managers by coordinating job advertisements (internally and externally), coordinating recruitment though JJH’s website and working with the P & OD team and JJH’s external recruitment provider to maintain accurate vacancy descriptions, Job Descriptions and Person Specifications.
• Maintain recruitment statistics to support the P&OD team to make decisions about cost effective recruitment and selection methods.
• Play a key role in ‘onboarding’ new colleagues by ensuring the recruitment process is professionally managed by supporting the P & OD team in coordinating JJH’s induction programme for new starters.

What you could go on to do
Further study and progression is possible for the right candidate

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

What you should have to apply

Essential
• 5 GSCE at Grade C (4) or above including English, Maths or equivalent qualifications

Desirable
• Qualification in Business Administration

Personal Qualities

• Impeccable attention to detail.
• Excellent verbal and written communication.
• Good influencing skills and ability to ‘manage upwards’ to ensure processes are adhered to, appropriate actions are taken and deadlines are met
• Diligent and hardworking

Skills

Essential
• Previous administration or customer service experience.
• Ability to build relationships with people at all levels of seniority.
• Ability to juggle multiple deadlines, prioritise tasks and deliver accurate work on time
• Enthusiasm in using computers and the Internet
• Proficient user of Microsoft Office applications

Desirable:
• Experience of using a HR/Payroll system/database to input data, produce reports
• Experience of using Cascade HR systems or similar
• Experience of developing brand new HR processes and implementing them within a HR/LD team
• Experience of producing content on Sharepoint
• Experience of using Survey Monkey