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Level 1 in Retail Knowledge

This Study Programme will help you to prepare for a career in Retail.
15 weeks
Training Centres

Retail Knowledge allows you to learn, develop and practice the skills required for employment and/or career progression in the retail sector.

This qualification is for anyone who works in or would like to work in retail. You don't need any previous experience or prior qualifications.

When does the course start?

The start date will depend on which Training Centre you wish to study at.

Please contact your preferred Centre for further information.

What does the course cover?

You will achieve credits from a range of units. Your Tutor will go through this with you.

Units include:

  • Understanding the business of retail
  • Understanding customer service in the retail sector
  • Understanding the retail selling process
  • Understanding retail consumer law

If you do not hold the relevant English and maths qualifications, you will work towards them as part of this programme.

When will I attend?

This is a full time course. Please contact your preferred Centre for further information.

Will I receive an allowance?

Yes, you will receive an allowance of up to £50 per week.

What will I achieve?

On successful completion you will achieve a Level 1 in Retail Knowledge.

What are the entry requirements?

There are no formal entry requirements however, you will need to attend an informal interview.

What does the course cost?

The course is FREE for anyone aged 16-18.

Where can I study?


  • Salford
  • St Helens 

You can find the contact information for the Training Centres here.