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Level 2 in Retail Knowledge

This Study Programme will help you to prepare for a career in Retail.
15 weeks
Training Centres

This qualification will suit you if you work, or would like to work, in retail and you want to increase your skills, perhaps to prepare for another qualification or a role where you have more responsibility.

When does the course start?

The start date will depend on which Training Centre you wish to study at.

Please contact your preferred Centre for further information.

What does the course cover?

You need to achieve credits from a range of units. Your Tutor will go through this with you.

Units include:

  • Understanding customer service in the retail sector
  • Understanding the retail selling process
  • Understanding how individuals and teams contribute to the effectiveness of a retail business
  • Understanding how a retail business maintains health and safety on its premises

If you do not hold the relevant English and maths qualifications, you will work towards them as part of this programme.


When will I attend?

This is a full time course. Please contact your preferred Centre for further information.

Will I receive an allowance?

Yes, you will receive an allowance of up to £30 per week.

What will I achieve?

On successful completion you will achieve a Level 2 in Retail Knowledge.

What are the entry requirements?

There are no formal entry requirements however, you will need to attend an informal interview.

How much does the course cost?

The course is FREE for anyone aged 16-18.

Where can I study?
  • Salford
  • St Helens


You can find the contact information for the Training Centres here.