Pensions Administrator Apprenticeship

About this opportunity

First Actuarial has been around since 2004, when a small group of like-minded actuaries came together to bring fresh thinking to pensions consultancy. Two decades later, we’re celebrating our 20th anniversary with events at all our five offices.

It’s a great time to be part of First Actuarial. Following last year’s 20% revenue increase, our strong growth path has continued into this year, and we now employ around 450 people in the UK.

Pensions Administrators play a critical role in managing the day-to-day operation of workplace pension schemes. Our primary role is to help members of pension schemes understand the complicated world of company pension schemes. The role entails supporting senior pensions administrators, you’ll be involved in a variety of tasks that may include:

• Dealing with pension scheme members via e-mail, letter, and telephone, explaining how their pension works
• Handling complex calculations
• Producing quotations and setting up member benefits
• Maintaining member records, for example changes of address
• Keeping up to date with changes in the world of pensions

Your work will make a real difference, helping us meet our client expectations and communicate effectively with a variety of third parties.
As an apprentice you will be guided through an 18-month programme by your company mentor and a consultant from The Growth Company as experts in apprenticeships.

You will receive technical and soft skills training of a wide range of topics to equip you with the tools you need for the role.

As a living working wage employer, you will receive a competitive starting salary, with bonuses awarded for qualification passes and additional salary increases for later qualification passes.

This presents a great opportunity for anyone with drive and ambition to develop a career in ever changing world of pensions.

How you will be supported
Full training and support will be provided to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

What you should have to apply

• A Levels or equivalent
• Minimum of Maths and English either GCSE grade 9-5/A-C+ or equivalent

Personal Qualities

• Willing to learn
• Reliable
• Punctual
• Honest
• Good communication skills
• Good phone manner

Skills

• Great attention to detail and a keen problem-solver
• Enjoy working with numbers
• Good verbal and written communication skills, with ability to express complicated ideas in a concise and clear way
• Take pride in your work
• A positive attitude and professional outlook
• Self-motivated and ability to work autonomously, in line with the responsibilities that the role requires