Please ensure Javascript is enabled for purposes of website accessibility
Vacancy search

Customer Relations & Sales Support Apprentice

Reference No: 35919
Employer
Ascot International Ltd
Weekly salary
262.50/week
Location
Stockport
Hours per week
37.5
Level
Advanced
Ward
Brinnington and Central
Postcode
SK1 3DF

About this opportunity

You will be responsible for maintaining strong, personal relationships with clients, customers, and suppliers alike, of Ascot International (1996) Ltd market within UK & Europe.

In this role you will:

• Work alongside sales team to aid their customers providing essential information, administration, and communication
• Maintain and grow relations with existing customers and create plans to develop our business with them
• Maintain relations with existing suppliers to ensure we have strong partnerships in place for key materials
• Conduct customer and supplier feedback surveys/questionnaires and report this information back to management
• Use the reporting system to identify gaps in customers purchase history and use relationship built to establish how we can win this business back
• Identify what we are doing well and what we can improve upon to offer a better service to our clients and report this to management
• Communicate promotional offers to clients via digital marketing and telephone
• Monitor inbound customer contact points – telephone, email, web enquiries, live chat, CheMondis, social media etc
• Maintaining filing system and document keeping
• Reporting all feedback to relevant Sales Rep and maintaining database.
• Aiding in samples process, picking and dispatching to customers
• Greeting visitors and general hosting

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What you should have to apply

• GCSE Maths and English A*-C/9-4

Personal Qualities

• Strong organisational skills
• Quality driven and a trusted individual
• Excellent communication skills
• Able to maintain a high level of work quality and consistency in delivery of the role

Skills

• Strong interpersonal and communication skills both written and verbal
• Keen eye and attention to detail
• The ability to think outside of the box on new projects and present confidently to implement to the management team
• Outlook & Microsoft Office skills
• Good Chemistry GCSE would be beneficial

Location

Stockport SK1 3DF
Related vacancies

Business Administration Apprentice

This role provides a fantastic opportunity to develop highly transferrable administration skills with exposure to a range of HR related administrative functions.

Solutions for HR
37.5 Hours per week
Advanced
Bury
Read more

Sales Support and Network Services Apprentice

Avoira has an exciting opportunity for Business Administration Apprentice to join their team. You will provide administrative support to the Field Sales Teams and be part of the team which provides and delivers goods and services.

Avoira
37.5 Hours per week
Advanced
Bury
Read more

Customer Service & Logistics Admin Apprentice

An exciting and detailed role is available at John Hogg in Trafford Park. You will provide administrative support for customer service and logistics, ensuring all records are accurate and efficient processes are followed.

John Hogg Technical Solutions Ltd
35 Hours per week
Advanced
Trafford
Read more