An exciting opportunity to oversee the administration and coordination of parties and events, as well as providing front-of-house reception and overall administrative support.
This role offers hands-on experience across front-of-house reception, customer service, and event coordination. You’ll be a key part of the team that ensures bookings are managed professionally and that every customer experience runs smoothly from enquiry to event delivery.
Your duties and responsibilities will include:
• Providing organised administrative support for day-to-day office and reception tasks
• Managing and processing event and party bookings, including scheduling and liaising with customers
• Coordinating party and event details with internal teams to ensure smooth delivery
• Acting as the first point of contact for customers, visitors, and suppliers at reception
• Maintaining stock levels, supplies, and general office organisation
• Offering flexible support to the Party, Reception, Servery, Kitchen, and Office teams during busy times
• Responding to customer enquiries by phone and email in a timely and professional manner
• Using a variety of software packages for communication, scheduling, and data entry
What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be
How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.
GCSE A*-C/Grade 9-4 including Maths and English
Enthusiastic
Reliable
Adaptable
Patient
Honest
Trustworthy
Empathetic
Friendly
Engaging
Strong verbal and written communication
Excellent organisational and time-management skills
Ability to work effectively as part of a team and independently
Confident in using IT systems and Microsoft Office (Word, Excel, Outlook)
Attention to detail and accuracy
Problem-solving and decision-making skills
Ability to multitask and prioritise workload
Customer service and interpersonal skills
Ability to stay calm and focused under pressure
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