Apprentice Contracts Administrator

About this opportunity

A fantastic opportunity is available at J.A. Harrison, sustaining processes of regular communication and successful working relationships with both your team and other areas and functions within the business.

A normal day would include:

For the position of Apprentice Contracts Administrator, you should have proven experience of working within a busy and pressurised environment. You will be working alongside Commercial and Logistics department to ensure documentation packs are correct, using our ERP system. You will be communicating with different departments, and occasionally with other facilities that fall within our group.

• Maintaining accurate and updated records of orders and jobs
• Ensuring all paperwork is complete with correct information and all the requirements are transferred
• Capture and action any special instructions that have not been actioned
• Ensuring correct materials are attached to the works orders on the system
• Ensuring drawings and certifications are attached to the system and instruction on the paperwork are clear to follow
• Supporting Procurement and Warehouse team to ensure availability of the materials and goods to meet on time delivery
• Collecting data and capturing incorrect documentation packs
• Working closely with the Procurement, Production, Compliance and Sales team.
• Data integrity, maintaining accurate production records (batches/lots/jobs)
• Data entry, supporting the generation and inputting of Bill of Materials (BOMS) into the ERP system
• Working with relevant internal team to collect key cross functional information to support the smooth expediting of goods and services (eg. Product Commodity Codes and country of origin declarations and export licencing, Certifications)
• Supporting the delivery of cross functional tasks and data entry initiatives (projects).
• Support the identification and resolution of any documentation issues or errors
• Customer Service support, driving quick resolution of customer and sales queries.
• Contacting customer for information requests or clarifications as applicable
• Exhibit total flexibility in the role to suit any situation that the business requires.
• Submit an idea of improvement once every three months

What you could go on to do
Further progression and opportunities are available to successful apprentices.

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What you should have to apply

• 5 GCSE’s A*-C/9-4 or equivalent, must include Maths and English

Personal Qualities

• Detail orientated with a logical and organised approach.
• Ability to adapt to changes in volume, patterns and priority levels
• An interest in Manufacturing and its processes
• A good team player capable of delivering results under pressure and to strict deadlines
• Ability to work on your own initiative with the minimum of supervision
• Ability to communicate professionally in a clear and accurate manner with a wide range of external and internal customers and colleagues
• Able to make efficient decision quickly
• Ability to be flexible in hours of work (a must), a positive "can do" enthusiastic attitude towards addressing technical process challenges
• Ability to remain calm and control own emotions in order to find appropriate resolution when handling conflict

Skills

• PC literate and able to use Microsoft products (Outlook, Excel, Word)
• Strong English and Maths
• Excellent communication skills, both written and verbal
• Excellent inter-personal and customer service skills
• Problem solving and analytical skills